Management 3.0 is a class for people interested in bettering the practice of management in their organizations. It’s based on Jurgen Appelo’s very popular book, which examines the kind of management thinking and doing needed to support complex and nonlinear work, such as — but certainly not limited to — Agile software development practices. Supporting the evolution of self-organizing high-performance teams calls for a different approach to managing people than that which is typically encouraged through organizational culture, training, and change management practices. The Management 3.0 book and course provide a new basis for thinking about the goals and principles of management as well as many concrete practices that can be used to begin managing in a new way, even if your organization is just starting on a transformation to a more agile way of working.
Francois Beauregard of Pyxis Technologies brought an interesting perspective to facilitating the course material based on his experience as an Integral Development coach. In the course of exploring the Spiral Dynamics model in the first few hours of the class, we talked a lot about the importance of compassion (a word that oddly doesn’t appear in the text of Management 3.0) when assuming the responsibility for stewardship of the living in an organization. We also explored the possibilities created by differentiating between responsive and reactive behaviours.
The first morning of the class was very talk-heavy, but this was balanced by the very hands-on nature of the remainder of the material, which considered each of the aspects of Martie, the six-eyed Management 3.0 model. Martie’s eyestalks each focus on one of the six views of management (Appelo specifically calls these views to reinforce the idea that these are different perspectives intertwined within a complex system rather than independent principles/concepts). We talked briefly about each view and then tried a exercise that can be used to explore how this viewpoint is instantiated in an organization. The exercises are designed to be playful and immediately useful for taking back to the office and instigating discussion: games like Delegation Poker and Meddlars provide quick ways to delve into messy issues of individual motivation or organizational transformation and to visualize complex situations so that considered action can be taken.
I particularly liked the Moving Motivators exercise, which allows people to reflect on what motivates them, and visualize how a decision or change might affect the aspects of your work that give you satisfaction. I can see this being a very useful tool in getting to know a new employee or in doing some pre-work to consider how an upcoming change may affect the morale of team members. It might also be useful as an individual exercise for examining your own motivators in the context of a work or personal situation – I may run this exercise with my teenage son to help him think through some decisions he needs to make.
All the materials from this class are easily accessible outside of the training. The content comes straight from the Management 3.0 book, and all of the exercises are downloadable from the Management 3.0 site, so there are ways to get at this goodness if you can’t get funding to attend the course. Having said that, like most good trainings I’ve attended, the greatest value is not in the material itself, but in the discussions and interactions that take place in the classroom, sharing insights and reservations about what is being presented with other interested people. The other thing to keep in mind is that while this is a management class, the content is important regardless of your role in the organization – management is by definition a 2-way relationship, and it’s important that people who work in a company understand what good management practice looks like and how their organization is designed to support (or block) it regardless of what their title might be.